We’re here 24/7. Always.
Whether your server is down right now or you want to plan next year’s infrastructure, our team is available around the clock, every day of the year.
Tell us what you need
Reply < 4 hSupport availability
| Emergency response (server down) | 24/7/365 · escalated as P1 |
|---|---|
| Ticket & email support | 24/7/365 |
| US line +1 361 304 4309 | 24/7 · forwards to on-call engineers |
| WhatsApp +91 76769 02281 | 24/7 |
| India line +91 76769 02281 | Mon–Sat · 9 AM–7 PM IST |
| New enquiries | Reply within 4 hours |
Where we serve
Quick answers
New enquiries get a reply within 4 hours. If you have an active plan, your response time follows your SLA: 15 minutes on Enterprise, 1 hour on Premium, 4 hours on Starter. For a real emergency, choose “Emergency — server down” and we escalate it immediately.
Call +1 361 304 4309 (24/7) or WhatsApp +91 76769 02281, or send the form with “Emergency — server down” selected and include your server IP or hostname. Engineers are on shift right now, whatever the time.
Yes. Every engagement starts with a free audit and an honest conversation about your infrastructure, with no obligation and no sales pressure.
Headquarters: Hampankatta, Mangaluru, Karnataka 575001, India · remote support worldwide · on-site in Karnataka