One monthly fee covers monitoring, maintenance, incident response and 24/7 engineer support. No per-ticket charges, no emergency call-out fees, no fine print.
One server, professionally looked after.
Per server · billed monthly · cancel anytime
4-hour first response
Growing businesses that need proactive care.
Per server · billed monthly · cancel anytime
1-hour first response
Multiple servers or complex infrastructure.
Multi-server pricing · tailored SLA
15-minute first response
Every plan starts with a free audit · prices in USD, per server · emergencies escalated as P1 on every plan · one-time jobs from $35
| Feature | Starter$49/mo | Premium$119/mo | EnterpriseCustom |
|---|---|---|---|
| Response & availability | |||
| First response SLA | 4 hours | 1 hour | 15 minutes |
| 24/7 coverage (incl. holidays) | Yes | Yes | Yes |
| Emergency P1 escalation | Standard | Priority | Immediate |
| Dedicated account engineer | — | — | Yes |
| Monitoring & maintenance | |||
| Uptime monitoring | Yes | Yes | Yes |
| Health checks | Monthly | Weekly | Daily |
| OS security patches | Monthly | Weekly | As released |
| Proactive issue prevention | — | Yes | Yes |
| Backup integrity testing | — | Yes | Yes |
| SSL certificate monitoring | Yes | Yes | Yes |
| Security | |||
| Firewall | Monitoring | Full management | Full + custom rules |
| Malware scanning | — | Yes | Yes |
| Security hardening review | — | Quarterly | Monthly |
| Support & billing | |||
| Email & ticket | Yes | Yes | Yes |
| Live chat | — | Yes | Yes |
| WhatsApp & direct phone | — | — | Yes |
| On-site visits (Karnataka) | — | — | Yes |
| Monthly health report | Yes | Yes | Yes |
| Purchase orders · custom SLA | — | — | Yes |
Add these to any plan, or book them on their own. Quoted before we start, billed separately.
100+ point audit with prioritised PDF report
from $59Full scan, clean, harden and entry-point fix
from $49Zero-downtime full server migration
from $69Files, database, DNS cutover and verification
from $35Full-stack tuning with before/after report
from $42Installation, hardening and configuration
from $54All prices are starting rates in USD. The final quote follows a free review of your environment.
No setup fees, no hidden charges and no emergency call-out fees. Your plan covers all monitoring, maintenance and support within your SLA. The only extra charges are one-time jobs you approve in advance.
Yes. All plans roll monthly with no minimum contract; cancel at the end of any billing month. We’d rather earn your business every month.
We tell you upfront and give you a fixed quote. Nothing outside your plan is started or billed without your approval.
Yes. Plans are billed in USD, and Indian clients can request INR invoices with GST. Enterprise clients can use purchase orders and custom billing.
Starter and Premium are priced per server. For several servers, Enterprise multi-server pricing is usually much better value, so ask us for a quote.
Yes. Every plan, including Starter, has genuine 24/7 monitoring and support, weekends and holidays included. Plans differ in response time, not in availability.
Upgrades apply immediately and are pro-rated. Downgrades take effect from the next billing cycle.
Start with a free audit — no card, no obligation. New enquiries answered within 4 hours. Server down? We escalate 24/7.
A real engineer answers here, usually in minutes.
Or call 24/7: +1 361 304 4309 · WhatsApp +91 76769 02281
