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Reply < 4 hProactive System Care
Most outages give warnings first: a disk filling up, a certificate about to expire, errors creeping into the logs, a backup that quietly failed. Proactive care means someone is watching for those signs and fixing them early, instead of waiting for the crash.
What’s included
24/7 uptime and resource monitoring
Disk space and inode trends
OS and security patches
Service health checks
Log analysis and anomaly alerts
SSL expiry monitoring
Backup success checks
Restore tests
Database health checks
Security scans
Capacity planning
Monthly audit report
Reactive vs proactive
ReactiveThe disk fills up at 3 AM, the site goes down, customers notice first, and the fix starts then.
ProactiveThe disk alert fires at 80%, an engineer cleans up and plans more space, and nobody notices anything.
How it works
BaselineYour servers audited and normal behaviour recorded.
MonitorAlerts tuned so real warnings stand out.
Act earlyEngineers fix warnings before they cause downtime.
MaintainPatches and checks on a regular schedule.
ReportA monthly audit shows what was prevented.
Service FAQ
Monitoring tells you something is wrong. Proactive care means an engineer acts on it, often before anything breaks.
Premium includes proactive issue prevention; Enterprise adds daily health checks.
Routine fixes (like clearing old logs) are done straight away; anything significant is agreed with you first.
Related services
Not sure which plan fits?
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