one-time, quoted upfront · included in plans Engineers online now
Server logs hold the answer to almost every performance problem, security incident and application error. The hard part is knowing what to look for, correlating events across sources and separating signal from noise. Our engineers do exactly that.
What’s included
Apache / Nginx access and error logs
MySQL / MariaDB slow query log
PHP-FPM error logs
System logs (syslog / journald)
Authentication and security logs
Mail logs (Postfix / Exim)
Cron execution logs
Application logs (Laravel, WordPress, Node.js)
Correlation across all sources
Incident timeline reconstruction
Pattern and anomaly detection
Plain-English written report
How it works
CollectThe relevant logs are identified and gathered: access, error, system, mail, database and application.
Build the timelineEvents are correlated across sources to show exactly what happened, and when.
Find the patternsRecurring errors, spikes and anomalies are flagged.
Pinpoint the causeThe underlying trigger is identified, not just the symptom.
Recommend fixesSpecific, actionable fixes for every finding, which we can also apply for you.
ReportA plain-English report with log excerpts, timeline and recommendations.
Service FAQ
That’s our job. Give us access (or send the logs) and describe the symptom; we find the relevant sources.
Yes, as long as the logs still exist. We rebuild the timeline to show what happened and how to stop it recurring.
Both. The report comes with recommendations, and we can apply the fixes as a one-time job or under a managed plan.